Contact Us

Have a question about one of our reviews, a correction to suggest, or feedback on how we cover online casinos in the US? The editorial team at American Casinos welcomes all genuine enquiries. Use the details below to get in touch — we read every message.

Reach the Editorial Team

The fastest way to reach us is by email. Write to [email protected] and we aim to reply within 48 hours on business days. Please include as much detail as you can — the page you're asking about, the casino name if relevant, and a clear description of your question or concern. Vague messages take longer to address.

What We Can Help With

• Review accuracy: If you believe a fact in one of our reviews is out of date or incorrect, let us know. Our editorial team verifies details at the dates shown on each page, but the casino landscape changes and we appreciate heads-ups.
• Reader experience: If you've researched or used a casino we cover and have useful observations that could improve our write-ups, we'd like to hear them. We do not publish unverified reader claims, but reader input informs how we approach future reviews.
• Partnerships and commercial enquiries: If you represent a licensed US-facing online casino and want to discuss inclusion on this site, email us with your regulatory details and the states where you hold active authorisation. We do not accept payment for editorial rankings — commercial relationships do not determine how casinos are ordered or rated.
• Technical issues: Broken links, display problems or anything that stops the site working as expected — flag it and we'll investigate.
• Responsible gambling concerns: If you or someone you know needs support with gambling-related issues, please visit our responsible gambling page for guidance on self-exclusion tools, spending limits and national support organisations in the US.

What We Cannot Help With

We are an independent editorial and comparison site, not a casino operator or support desk. We cannot access your casino account, process withdrawals, reverse bonus decisions or intervene in disputes between players and operators. For any account-related issue, you must contact the casino directly through its own customer support channels.

If a dispute cannot be resolved with the operator and you believe a regulatory matter is involved, the relevant state gaming authority or an alternative dispute resolution service is the appropriate next step — not us.

About This Site

American Casinos is an independent comparison resource covering online casino options available to US residents. Our editorial team researches and reviews casinos on criteria including payout rates, licensing, payment methods and player protections. You can read more about how we work on our About Us page, and all use of this site is governed by our Terms and Conditions.

We publish this content for adults who are of legal gambling age in their jurisdiction — typically 21 in most US states — and who are physically located in a state where online casino gambling is permitted. If you are unsure whether online casino play is legal where you are, check with your state's gaming authority before registering anywhere.

Response Times and Expectations

We aim to acknowledge all emails within 48 hours and to provide a substantive response within five business days. Complex factual queries — particularly those requiring us to re-verify licence or regulatory information — may take a little longer. We do not respond to unsolicited bulk outreach, SEO link requests or messages unrelated to the subject matter of this site.